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Betya

Welcome Bonus

100% up to AU$1,400 — Casino & Sportsbook

4.8 / 5
Withdrawal Speed

Instant for cards, wallets and crypto; bank transfer takes 2–5 working days

Welcome Offer

100% up to AU$1,400 across casino and sportsbook with no promo code required

Game Library

4,000+ titles from 38+ studios including slots, live dealer and table games

HOT
Piggy coins
Pinata go go
Pirate blimey
Power crown hold and win
Sweet bonanza
NEW
Wild buffalo fortune wheel bonus bay
Wild scarab queen
Wild snowflakes
Wild ways hunt
Zeus power link running wins series
TOP
Sweet bonanza 2500
Tasty bonanza 10000
The dog house dog or alive
Thunder ball
Thunderbolt coin link 3x3 running wins
PROVIDERS
1Spin4Win
Betsoft
Big Time Gaming
Booming Games
Microgaming
NetEnt
Play'n GO
Pragmatic Play

Official Betya Casino Australia

Betya is a crypto-friendly online platform launched in 2026. It is operated by Gemmy LTD under a Curaçao licence. The platform covers casino, live dealer and sportsbook. Australian players can deposit in AUD from AU$20. The game library holds over 4,000 titles. More than 38 software studios supply the content. A welcome bonus reaches up to AU$1,400. Crypto support covers 20 blockchain networks and assets. The VIP+ programme runs across 11 status tiers. This review covers registration, bonuses, games and payments.

Betya Review - Bonus, Games and Login for Australia

Betya launched in 2026 and is operated by Gemmy LTD under a Curaçao gaming licence, offering Australian players access to a combined casino, live dealer platform and sportsbook from one account.

FeatureDetails
OperatorGemmy LTD
LicenceCuraçao gaming licence
Launch Year2026
Primary CurrencyAUD (AU$)
Other CurrenciesCAD, USD, EUR, NZD
Crypto SupportYes - 20+ blockchain networks
Welcome Bonus100% up to AU$1,400 (casino AU$1,000 + sportsbook AU$400)
Minimum DepositAU$20
Minimum WithdrawalAU$20
Casino Games4,000+
Software Studios38+
Table Games200+
Live CasinoYes
SportsbookYes - pre-match, live, parlays and racing
Mobile AccessResponsive browser - no native app
VIP ProgrammeBetya VIP+ - 11 tiers, Betya Bucks rewards
Deposit Methods37 options including Visa, Mastercard, Neosurf, crypto
Withdrawal Methods33 options; instant for most, 2-5 days for bank transfer
Support24/7 live chat and email
Australian LicenceNone - offshore platform
Age Requirement18+

How to Register at Betya

Opening an account at Betya takes only a few minutes and gives access to the full casino lobby, sportsbook, cashier, and loyalty programme from a single login. The registration form is straightforward, and no promo code is required to qualify for the welcome offer. Players must be at least 18 years old and legally permitted to gamble online in their jurisdiction before creating an account.

  1. Open the official website and select the Register button in the top navigation.
  2. Enter a valid email address, choose a username, and create a secure password.
  3. Select the account display currency - AUD is the recommended choice for Australian players.
  4. Add a referral code in the designated field if one applies; otherwise leave it blank.
  5. Tick the confirmation boxes to confirm age eligibility and acceptance of the Terms and Conditions and Privacy Policy.
  6. Submit the form and verify the email address through the confirmation link sent to the inbox.

Once the email is confirmed, the account is active and the full platform becomes accessible. The same account covers the casino section, the sportsbook, the cashier, Betya VIP+, and the Betya Bucks Store. There is no need to create separate accounts for different products.

Account Verification (KYC)

KYC - Know Your Customer - is the identity verification process that Betya uses to confirm that account details are accurate and that payment methods belong to the registered holder. Verification is typically required before the first withdrawal or when risk controls are triggered during account activity.

Typical documents requested during verification include:

  • A government-issued photo ID such as a passport or driving licence for identity confirmation.
  • A recent bank statement, utility bill, or official correspondence for address verification.
  • Evidence that the card, e-wallet, or bank account used for funding belongs to the registered player.
  • For crypto withdrawals, confirmation of the destination address and the exact supported blockchain network.

Submitting accurate and matching documents at the start of the account setup reduces delays when the first withdrawal is requested. Account names, identity documents, and payment records must correspond to the same individual. Third-party funding is not accepted and may result in transactions being declined.

Logging In to Betya

Returning players can access Betya casino using the registered email address and password. The login button is visible in the top navigation area of the website on both desktop and mobile browsers. After signing in, the account dashboard displays current balances, active bonus progress, wagering requirements, deposit and withdrawal history, and VIP status.

If access to the account is lost, password recovery is handled through the email-linked reset function. A reset link is sent to the registered email address, allowing a new password to be set quickly. For security, use a password that is unique to this account and avoid sharing login credentials with others. If any unauthorised activity is suspected, contacting the support team through live chat or email at support@betya.com is the recommended first step.

How to Make a First Deposit at Betya

Funding an account at Betya is straightforward. The cashier supports 37 deposit routes, all marked free and instant, with a minimum deposit of AU$20. Before sending funds, confirm the account name matches the registered profile and that any payment method belongs to the same person.

  1. Log in to the account and open the cashier from the main menu.
  2. Select a deposit method - Visa, Mastercard, Neosurf, EzeeWallet, a crypto asset, or any other listed option.
  3. Enter the deposit amount in AUD, noting the AU$20 minimum required to activate the welcome offer.
  4. For crypto deposits, copy the destination address carefully and confirm the exact asset and network match what the cashier displays - a mismatch on blockchain networks can result in an unrecoverable transfer.
  5. Confirm the transaction; card, wallet, and crypto routes all process instantly with no fee added by the platform.

Once the deposit settles, the balance appears in the account wallet shared across the casino and sportsbook. Players opting into the welcome offer should activate it before completing the qualifying deposit, as the bonus cannot be applied retroactively. The minimum qualifying deposit for the welcome offer is AU$20, which unlocks a 100% match up to AU$1,000 on the casino side or up to AU$400 on sports. Bank transfer is not available for deposits - only for withdrawals, where it takes 2 to 5 working days. All other methods, including fiat cards and all 26 crypto asset and network routes, are instant on both sides of the cashier.

Betya Bonus Offers, Promo Codes and Welcome Promotions

Betya runs a combined welcome package covering both the casino and sportsbook, with no promo code required at the time of registration. The total headline value reaches AU$1,400, split into AU$1,000 for casino play and AU$400 for sports wagering. Both components share a minimum qualifying deposit of AU$20 and a 30-day validity window.

The wagering requirements differ between the two sides. Casino bonus funds carry a 25x requirement applied to the deposit plus the bonus amount. Sports bonus funds require 5x turnover on the same combined sum. A maximum bonus bet of AU$20 applies during the casino wagering period, and exceeding that limit can void the bonus. Casino winnings derived from the welcome offer are capped at AU$5,000 or six times the qualifying deposit, whichever is lower. On a AU$20 deposit, that ceiling is AU$120.

ParameterCasino ComponentSports Component
Maximum bonusAU$1,000AU$400
Minimum depositAU$20AU$20
Wagering requirement25x deposit + bonus5x deposit + bonus
Maximum bonus betAU$20Not specified
Validity30 days30 days
Promo codeNot requiredNot required
Win capAU$5,000 or 6x depositNot specified

Activating a promotion before depositing is important where an opt-in control appears. Withdrawing funds while a bonus remains active can cancel the bonus and any winnings linked to it. Game contribution rates vary by title, so checking the promotion terms before wagering is practical. Video slots typically contribute 100% unless the specific promotion rules exclude the game.

Welcome Offer: How to Claim the Bonus

To activate the Betya casino reward, complete the steps below after account registration.

  1. Register and verify the email address;
  2. Navigate to the promotions page and confirm the offer is opted in where required;
  3. Make a deposit of at least AU$20 using any supported payment method;
  4. The bonus funds are credited to the account and wagering progress begins immediately.

Ongoing Promotions and Tournaments

Beyond the welcome package, Betya runs a rotating calendar of competitions and prize draws that are available to existing accounts.

  • Big Sunday Blast: AU$25K weekly prize pool running from 7 June through to 7 March 2027;
  • Jackpot League: a AU$400K prize pool event scheduled between 30 June and 1 August;
  • Football Frenzy: a AU$65K prize pool promotion running throughout July;
  • Platipus Network Tournament: a AU$125K prize pool active from 29 January to 19 September;
  • Penguin King Jackpot Hunt: a limited-period event running from 17 to 31 July.

Parlay Boost and Sports Incentives

Sportsbook players can access a Parlay Boost of up to 75% on eligible accumulators containing four or more selections. Early Payout promotions are available across tennis, soccer, hockey, NFL football, NBA basketball and MLB baseball, with each sport carrying its own lead threshold for settlement. These incentives apply to existing accounts and sit alongside the standard sportsbook markets rather than requiring a separate registration step.

Welcome offer
Parlay boost
Betya vip program

Betya VIP+ Loyalty Program: Rewards, Bucks and Incentives

Betya runs a structured loyalty scheme called Betya VIP+, which rewards both casino and sportsbook activity from a single account. Every eligible wager contributes XP toward status progression, and higher tiers unlock better earning rates, regular bonuses and dedicated support access.

The programme uses Betya Bucks as its reward currency, redeemable in the Betya Bucks Store for cash, free spins or free bets. Rakeback is available from the Green tier, so players start collecting rewards early in the progression. Weekly bonuses also begin at Green, while monthly bonuses activate from Platinum onward. Players who already hold a verified status at another operator can apply to have that tier matched through the VIP Transfer Program by contacting support directly.

FeatureDetail
Programme nameBetya VIP+
Total tiers11 status labels
Starting statusUnranked
Reward currencyBetya Bucks
Redemption optionsCash, free spins, free bets
RakebackInstant, from Green tier
Dedicated VIP hostFrom Emerald tier
VIP transferCompetitor tier matching via support

With 11 status labels from Unranked through to the Invite Only tier, the programme covers a wide range of activity levels. Published XP thresholds give clear progression targets across the lower and mid-range tiers, while upper tiers such as Emerald, Ruby, Diamond and OG come with premium incentives including a dedicated VIP host.

How XP and Betya Bucks Are Earned

XP accumulates through real-money wagering across casino games and sportsbook bets. The rate at which Betya Bucks are earned increases from Bronze tier onward, and cashback earnings also rise at that stage.

  • Green tier activates instant Betya Bucks rakeback and a weekly bonus;
  • Bronze tier increases both Bucks earning rates and cashback earnings;
  • Platinum tier adds a monthly bonus on top of the ongoing weekly reward;
  • Emerald tier and above include a dedicated VIP host for personalised support.

Claiming Prizes and Using the Bucks Store

Accumulated Betya Bucks are spent directly in the Betya Bucks Store, accessible from the main account menu. Redemption options cover cash credited to the main balance, free spins on selected titles and free bets for sportsbook use. Each redemption type may carry its own conditions, so the store page should be checked before converting Bucks.

VIP Levels
Unranked

Starting status with tier-up rewards available from day one.

Green

Reached at 2,500 XP; unlocks level-up rewards, instant Betya Bucks rakeback and a weekly bonus.

Bronze

Unlocked at 20,000 XP; adds increased Betya Bucks earnings and higher cashback rates.

Silver

Available at 50,000 XP; continues building on Bronze perks with improved reward rates.

Gold

Reached at 100,000 XP; reflects consistent play across the casino and sportsbook.

Platinum

Unlocked at 250,000 XP; adds a monthly bonus on top of all previous tier benefits.

Emerald

A dedicated VIP host is assigned from this tier; exact XP threshold is invitation-based.

Ruby

Higher-tier status above Emerald with enhanced personal service and reward access.

Diamond

One of the top published statuses, reserved for high-volume, long-term players.

OG

Exclusive status for players with a significant history on the platform.

Invite Only

The highest tier, accessible only by direct invitation from the Betya VIP+ team.

Betya Game Selection: 4,000+ Titles and Live Casino

Betya runs a catalogue of more than 4,000 games supplied by 38+ software studios, covering everything from high-volatility video slots to streamed live dealer tables. The range suits casual players who want short sessions as well as serious table game fans chasing low house-edge titles. Filters let players sort by provider, category, popularity, or release date, making it easy to find something specific without scrolling through the full Betya slots and tables library.

RTP and volatility vary by individual title, so checking the game info screen before playing is always the practical move. No single average is published across the full catalogue.

CategoryTitles AvailableNotable Studios
Video Slots / PokiesLargest share of the catalogueHacksaw Gaming, Nolimit City, Play’n GO, NetEnt
Live DealerStreamed tables, game showsEvolution, Pragmatic Play Live, Ezugi
RNG Table Games200+ digital titlesMultiple studios
JackpotsFixed, progressive, multi-levelBGaming, Playson, Yggdrasil
Crash / InstantShort-session multiplier gamesBGaming, Evoplay
OriginalsPlatform-exclusive branded titlesBetya in-house

Pokies and Video Slots

Slots form the core of the Betya catalogue. Studios such as Hacksaw Gaming and Nolimit City bring highly volatile mechanics with feature-buy options and large maximum-win potential, while Play’n GO and NetEnt deliver polished bonus rounds at medium-to-high volatility. ELK Studios and Push Gaming add expanding grids and multiplier mechanics that suit players who prefer unconventional reel structures.

  • Big Bass series by Pragmatic Play covering multiple hold-and-spin variants;
  • Book of Champions: World Glory from Spinomenal;
  • TNT Tumble from Relax Gaming with cascading win mechanics;
  • Megaways titles and cluster-pays games from multiple studios.

Live Dealer and Table Games

The live section covers blackjack, roulette, baccarat, poker-style tables and presenter-led game shows. Published house-edge figures on the table-games page show European Roulette at 2.7% RTP (97.3%), Baccarat at 1.06% house edge (98.94% RTP), and Blackjack at around 0.5% house edge (99.5% RTP) under standard rules. Playtech Live, Winfinity, and Vivo Gaming are among the highlighted live studios alongside Evolution and Pragmatic Play Live.

Jackpots and Crash Games

Jackpot titles span fixed prizes, standalone progressives, local and network-wide pools, must-drop formats, and multi-tier structures. Viking Fire from Spinologic runs on a wide-area network, while Aztec Magic Bonanza from BGaming operates as a network progressive. The crash and instant section includes Mines games, wheel titles, Plinko-style rounds, and short-session multiplier formats suited to players who prefer quick outcomes over extended bonus rounds.

Software Providers Behind the Betya Catalogue

Betya sources content from more than 38 verified studios, covering every major format from video slots and live dealer tables to crash games and platform originals.

ProviderNumber of GamesGame Categories
Play’n GO100+Video slots, table games, jackpots
NetEnt100+Video slots, classic slots, table games
Pragmatic Play100+Video slots, live dealer, jackpots
Evolution100+Live blackjack, live roulette, live baccarat, game shows
Hacksaw Gaming50+Video slots, instant win, scratch cards
Nolimit City40+High-volatility video slots, feature buy
Red Tiger60+Video slots, jackpot network titles
ELK Studios30+Video slots, expanding grids
Push Gaming25+Video slots, multiplier mechanics
Thunderkick25+Video slots, distinctive reel formats
Wazdan50+Video slots, configurable volatility, jackpots
Blueprint Gaming40+Video slots, branded titles
Betsoft40+3D video slots, table games
Endorphina40+Video slots, classic formats
Evoplay50+Video slots, instant games
BGaming30+Video slots, crash-style titles, originals
Pragmatic Play Live50+Live dealer, live game shows
Ezugi30+Live blackjack, live roulette, live baccarat
Playtech Live30+Live casino, game shows
Quickspin30+Video slots, free spin mechanics
Yggdrasil30+Video slots, multi-level jackpots
Playson25+Video slots, standalone jackpots
Spinomenal30+Video slots, book-style titles
Platipus20+Video slots, network tournaments
Relax Gaming25+Video slots, crash-style formats
BGaming20+Crash games, instant titles
Tom Horn20+Video slots, instant win
1Spin4Win15+Classic and video slots
Winfinity15+Live dealer formats
Vivo Gaming15+Live dealer, live roulette
G.Games15+Video slots, casual formats
Dicelab10+Video slots, themed titles
Spinologic10+Jackpot network slots
Booming Games30+Video slots, hold-and-win features

Betya Mobile Access: App, Browser and Game Options

Betya runs entirely through a responsive mobile website, meaning there is no native Android APK or iOS application to install. The site adapts automatically to any screen size, from compact phones to larger tablets. Account access, deposits, withdrawals, bonuses and VIP+ controls are all available through the browser without any download required.

The mobile experience covers the full casino lobby, live dealer tables, the sportsbook, cashier and responsible-gambling settings. Updates roll out automatically, so the version running in the browser is always current. A home-screen shortcut can be saved through the browser menu, but this remains a web bookmark rather than a standalone app.

FeatureMobile Status
Native Android appNot available
Native iOS appNot available
Mobile browser playAvailable
Supported devicesAndroid phones and tablets, iPhone and iPad
Casino accessFull lobby, live casino, cashier
Sportsbook accessPre-match, live markets, My Bets, cash-out
Account toolsRegistration, KYC uploads, deposits, withdrawals, VIP+

For those wanting quick access, the Betya mobile application page explains how to set up a home-screen shortcut on both Android and iOS devices in a few simple steps.

Playing via Mobile Browser on Android

Android users open the site in Chrome or any modern browser and log in as normal. The lobby loads cleanly, with casino categories, sportsbook menus and the cashier all accessible from the mobile navigation:

  • Open the browser and navigate to the official site;
  • Log in or complete registration;
  • Tap Casino or Sports from the main menu;
  • Add a shortcut to the home screen through the browser settings for faster future access;
  • All account and banking functions operate identically to desktop.

Playing via Mobile Browser on iOS

On iPhone and iPad, Safari provides the smoothest experience. The responsive layout scales correctly across all current iOS screen sizes. Live dealer streams, slot sessions and sportsbook betting all function through the browser without additional configuration. KYC document uploads can be completed directly from the iOS camera roll, which removes the need to switch to a desktop at any point during the verification process.

Betya Payment Methods: Secure Instant Deposit and Withdrawal

The cashier at Betya lists 37 deposit routes and 33 withdrawal routes, covering cards, vouchers, e-wallets, bank transfer and 26 crypto asset/network combinations. AUD is the primary account currency, with CAD, USD, EUR and NZD also supported. The minimum deposit and minimum withdrawal both sit at AU$20. All displayed deposit routes are marked free and instant, making the funding process straightforward for Australian players.

For crypto users, more than 20 blockchain networks are available, including TRC20, ERC20, BEP20, Polygon, Solana, Arbitrum, TON and native chains for Bitcoin, XRP, BNB and others. Network and conversion fees may still apply at the blockchain level even when Betya adds no platform fee, so the token and network must match the cashier exactly before confirming any transaction.

Review Betya deposits and withdrawals for the full cashier breakdown, including current limits and supported assets.

Deposits

All listed deposit methods are free and processed instantly. Cards, vouchers and e-wallets settle without delay, and crypto deposits confirm once the blockchain records the transaction.

MethodMin DepositProcessing Time
VisaAU$20Instant
MastercardAU$20Instant
NeosurfAU$20Instant
EzeeWalletAU$20Instant
MiFinityAU$20Instant
InteracAU$20Instant
BitcoinAU$20Instant
USDT (TRC20 / ERC20)AU$20Instant
EthereumAU$20Instant

Withdrawals

Most withdrawals are marked instant in the cashier, including cards, Neosurf, EzeeWallet and all crypto routes. Bank transfer is the exception at 2 to 5 working days. MiFinity is the only withdrawal method listed with a fee. KYC verification is required before the first payout, so identity documents should be submitted early to avoid delays.

  • Bank transfer withdrawals take 2 to 5 working days;
  • MiFinity carries a withdrawal fee - check the cashier for the current rate;
  • Crypto withdrawals are instant once confirmed on-chain;
  • Cards and wallets process instantly under normal conditions;
  • The account name and payment method must match for compliance reasons.

Security & Player Protection at Betya

Betya operates under a Curaçao gaming licence issued to Gemmy LTD. The site runs on HTTPS/TLS encryption across all pages, including the cashier, account dashboard and registration form. This means data transmitted between a player’s device and the server is protected from interception during login, KYC uploads and payment processing.

Account security depends on accurate registration details. The name on the account must match the identity documents and payment method used. Crypto users must copy the destination address precisely and confirm the correct token and network before sending funds, as blockchain transfers sent to the wrong network cannot be reversed.

Protection LayerDetail
Connection SecurityHTTPS/TLS encryption site-wide
Identity ControlsKYC checks before payout
Payment OwnershipCard or wallet must match the registered player
Crypto SafetyToken and network must match cashier instructions
LicenceCuraçao, operated by Gemmy LTD

SSL Encryption & Blockchain Safety

The TLS layer secures all cashier transactions, whether fiat or crypto. For the 26 crypto asset and network routes available, an incorrect network selection results in a permanent loss of funds. No platform-side reversal is possible once a blockchain transaction is confirmed.

  • Always copy the deposit address from the cashier rather than typing it manually;
  • Match the asset and network exactly, for example USDT on TRC20 and not ERC20;
  • Check network fees charged by the sending wallet before confirming.

Responsible Gambling

Betya offers a set of account-level controls accessible through the settings dashboard. Tools include deposit limits, loss limits, session time limits, reality checks, cool-off periods and self-exclusion. Minimum age for account access is 18. Australian players can also contact Gambling Help Online for confidential local support outside the platform.

Fair Play Guarantee

The game catalogue sources titles from 38+ third-party studios including Evolution, Pragmatic Play Live, Play’n GO and Hacksaw Gaming. Each studio applies its own RNG certification and payout rules at the game level. RTP and volatility data for individual titles are available on the game information screen rather than as a single site-wide figure.

Licensing & Regulation

Betya is operated by Gemmy LTD under a Curaçao gaming licence. This means the platform operates within a regulated offshore framework that sets baseline standards for fair operation, financial accountability, and dispute handling. Curaçao licensing is one of the more established offshore frameworks in the iGaming industry, and many international platforms carry it. It does not, however, constitute an Australian gambling licence. Betya holds no local authorisation under Australian law, which means players in Australia access the site as an offshore service. The platform uses HTTPS/TLS encryption and enforces KYC checks before processing withdrawals, which are operational controls applied regardless of jurisdiction. Players should review the Terms and Conditions directly and consider the absence of local regulatory oversight before deciding to register.

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Customer Support
Live Chat

Available 24/7 through the Contact Us page for real-time assistance with account, payments and gameplay queries.

Email Support

Reach the support team at support@betya.com any time. Responses are sent as soon as possible after each request is received.

FAQ

Is Betya legal for players in Australia?

Betya operates under a Curaçao gaming licence held by Gemmy LTD. It is not licensed by an Australian authority. Under the Interactive Gambling Act 2001, offshore platforms offering online casino games to Australians operate outside local regulatory protection. Players should consider this before registering.

How do I create an account?

Visit the official website and select Register. Enter an email address, username, password and preferred account display currency. Confirm that you are aged 18 or over, accept the Terms and Conditions and Privacy Policy, then verify the email to activate the account. A referral code is optional.

What documents are needed for verification?

KYC checks typically require a government-issued photo ID such as a passport or driving licence, a recent proof of address such as a utility bill or bank statement, and evidence that the payment method belongs to the registered account holder. Verification is usually required before the first withdrawal.

What is the minimum deposit and withdrawal amount?

Both the minimum deposit and the minimum withdrawal are set at AU$20. All listed deposit methods are marked free and instant. Withdrawals are also instant for cards, e-wallets and crypto, while bank transfer takes 2 to 5 working days. MiFinity is the only withdrawal method shown with an applicable fee.

How does the welcome bonus work?

New players can claim a 100% match up to AU$1,400, split into a casino component of up to AU$1,000 and a sportsbook component of up to AU$400. The casino offer carries 25x wagering on the deposit plus bonus amount within 30 days. The sportsbook offer requires 5x wagering. The maximum bonus bet is AU$20, and casino winnings from the bonus are capped at AU$5,000 or six times the qualifying deposit, whichever is lower.

Is there a mobile app available?

There is no native Android or iOS app to download. The platform runs through a responsive mobile browser on both Android and iPhone devices, giving full access to the lobby, live dealer tables, sportsbook, cashier and account settings without an APK or App Store install.

Which cryptocurrencies are accepted?

The cashier supports 26 distinct crypto asset and network routes, including Bitcoin, Ethereum, USDT across seven networks, USD Coin, XRP, BNB, Solana, Tron, Dogecoin, Toncoin, Cardano, Litecoin and Bitcoin Cash. All listed crypto deposits and withdrawals are marked free and instant. Always match the exact token and network shown in the cashier, as blockchain transfers sent to the wrong network may be unrecoverable.

How can I contact customer support?

Support is available 24 hours a day, seven days a week through live chat on the Contact Us page and by email at support@betya.com. Live chat provides real-time responses, while email queries are answered as soon as possible.